Reader Warning: My usually sunny demeanor has been replaced by a little crankiness, given an unfortunate, unintended consequence of the snow and ice that has plagued Boston for what seems like months now. Last Tuesday, I slipped on the ice and broke my right wrist. And yes, I am right-handed. The surgery Friday and a […]

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Introduction
Despite the recent economic crisis, lagging unemployment and lingering consumer doubts about the economy, one bright spot has persisted in the retail landscape: eCommerce has continued to grow as a major force in global retail. Online retail sales are expected to reach nearly $250 billion by 2014, […]

Introduction
Many Americans, feeling chunky and lethargic from their Thanksgiving to New Year’s Eve eating binges, will be making resolutions to exercise more and eat less during 2011. Some will sign up for a health club. They could get day and monthly passes. But so confident they are that this will be the year they will […]

In the New Year, innovative fee-generating strategies and the Facebook gaming phenomenon are among the issues forefront in the mind of Market Platform Dynamics’ Margaret Weichert. She continues our Resolution Series:
Focus fees on value-added services not penalties: Banks have been very clever — some might even say cagey — about developing a complex and confusing […]

The third day of the Resolution Series brings with it a market focus and a look at customer needs. Tim Attinger of Market Platform Dynamics vows to be more open [with his platforms] in 2011.
I will design with the customer in mind
In the past I have built my products by looking around my […]

Sidelining the sweets? Forgoing the french fries? There are some New Year’s resolutions worth keeping this year and continuing the Resolution Series, Karen Webster shares her 2011 payments New Year’s resolutions.
I will focus on innovation that can be ignited and return a profit (in my lifetime)
I know that VCs have a rule […]

As part of our 2011 kick off, PYMNTS.com has turned to its cast of experts on the Market Platform Dynamics team for a few of their payments New Year’s resolutions. In addition to sharing their thoughts, we would love for you to share your payments resolutions, here.
I will treat merchants as valued customers.
I have taken […]